“To give real Service you must add something which cannot be bought or measured with money, and that is Sincerity and Integrity.” - Donald A. Adams, Rotarian and business leader Clock | Reminders Good day, BARKO TEAM MEMBERS! Some OFFICE REMINDERS… Ø OFFICIAL WORK AND BREAK TIMES: o Please strictly observe the following work and break times. The alternate schedules support our office policy that there is always an available responsible person for each team. Your workstations must never be left without duty staff. o Office Hours: 08:00 – 18:00 H (Alternate schedules, subject to Team Manager’s approval: 08:00–17:00 / 08:30–17:30 / 09:00–18:00) (Manning Team operates with a special schedule in order to be more available and responsive to Customers’ needs.) o Morning Break: 09:00 – 09:15 H / 09:15 – 09:30 H o Lunch Break: 12:00 – 13:00 H o Afternoon Break: 15:00 – 15:15 H / 15:15 – 15:30 H o Let us be more responsible, efficient and effective with our use of time and observe our proper schedule so we may all enjoy quality work and personal time. Ø EXTERNAL COMMUNICATION POLICY o Written comm. channels in order of priority: 1) Email, 2) Fax, 3) Telex o Voice channels: Skype and Telephones § Barko internet phone and skype account is installed at an assigned unit at the 3F. For details, please inquire with Edward. § Please log all NDD and IDD calls in the logbook. o We are glad to inform you that the Admin. Team is now managing a centralized Crew SMS system as an additional channel for keeping close and responsive communication with crew. You may text Barko general cell#: +639178688099 or email admin@barko.com.ph, all your crew sms requests. Ø EMAILING VESSELS o For multiple recipients, use BCC to keep recipients’ email addresses confidential. o Use plain text format. o No email attachments as much as possible. Ø REPORTING POLICY: Please record and file minutes of all team and other work meetings, and have these records available at your team common area. Ø Finally, as much as possible, please direct all your administrative concerns/problems/requests/suggestions to me. In my absence, you may inform Marj or Laraine. Thank you for your full cooperation. – Administrative Manager |
